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      FedEx Office

      Part of FedEx

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      Related searches: FedEx Office reviews | FedEx Office jobs | FedEx Office salaries | FedEx Office benefits
      FedEx Office interviewsFedEx Office Sales Customer Service Specialist interviewsFedEx Office interview


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      Sales Customer Service Specialist Interview

      11 July 2012
      Anonymous employee
      Phoenix, AZ

      Other Sales Customer Service Specialist interview reviews for FedEx Office

      Sales Customer Service Specialist Interview

      22 Sept 2015
      Anonymous interview candidate
      Saint Louis, MO
      No offer
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at FedEx Office (Phoenix, AZ) in Jan 2011

      Interview

      You will have a phone interview with recruiter who will ask you some behavioral questions and have you go over your resume. Next step is with the Sales Supervisor on a 1:1 or with the Sales Super and Managing Director for the district. They will ask you behavioral questions based on your experience on your resume. I had two interviews a phone interview and an interview with the Sales Supervisor and the MD. I have heard of some people also meeting with a Center Manager in addition to Sales. FedEx is very team oriented, the people are friendly and the LPC will be your best friend as you learn FedEx's system to quote and enter in projects. Sales and Ops do their best to work together but that can be a challenge at times. Overall great company and they treat their employees well.

      Interview questions [2]

      Question 1

      tell me about a time when you had to tell a customer a project was not completed on time. How did you handle it and what was the outcome?
      1 Answer

      Question 2

      Tell me about a time when you had to work with a team to complete meet a deadline.
      Answer question
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at FedEx Office (Saint Louis, MO) in July 2015

      Interview

      5 total interviews first one was a pre screen then one phone interview with sales manager then two in person interviews then the last was a group phone interview.

      Interview questions [1]

      Question 1

      tell me about a time when ...easy going
      1 Answer
      1

      Sales Customer Service Specialist Interview

      3 Jan 2014
      Anonymous employee
      McLean, VA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through other source. The process took 3 days. I interviewed at FedEx Office (McLean, VA)

      Interview

      I got lucky and this job offer came to me through a friend of the hiring manager. I was interviewed by two mangers. They asked very basic questions about my past work experience, work ethics. What motivates me, my weakness, my strengths and futures goals. They want long time commitments. There is a test that they give to qualify for the position which is very hard. However I did not have to take it based on my qualifications and education.

      Interview questions [1]

      Question 1

      What super human strengths would I want to possess.
      1 Answer

      Sales Customer Service Specialist Interview

      6 May 2015
      Anonymous interview candidate
      Rochester, NY
      No offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. The process took 3 days. I interviewed at FedEx Office (Rochester, NY) in June 2011

      Interview

      I basically had to apply and take a skills test. Then I got the interview. Since I was referred by a colleague, the manager said I was hired. After i left this job i also applied at another fedex office in rochester ny. They gave a more traditional interview. there were two people there. I think a general manager and an assistant manager.

      Interview questions [1]

      Question 1

      Are you good with photoshop, adobe products? bring up a moment where you demonstrated excellent customer service.
      Answer question