The process took 1 week. I interviewed at FedEx Office (Overland Park, KS) in Mar 2011
Interview
I was very happy with the interview process with Fedex Office. I initially spoke with a corporate HR recruiter who went over very basic questions with me (job history, last title etc). After that I was scheduled to meet with the store manager (at the location I applied to) within 2-3 days. This interview was very comfortable and the manager was very professional and personable. It was more of a conversation than an interview in the strictest sense. He asked me questions about my management style, situation questions, what is excellent customer service, etc.
Completing this interview, he said I would hear from the DM in a few days. Took about 3-4 days to hear back but there was a weekend, so actually very prompt follow up. This was over the phone and was another comfortable "conversation" type interview. He went more into the company, asked me what I knew about fedex office (RESEARCH AHEAD OF TIME!). He said he had the feeling I would be a great fit and that the next step was an offer letter which was presented to me the next day.
Interview questions [1]
Question 1
What do you know about business metrics and give an example of a time you had to track, record and present them?
I applied online. The process took 3 days. I interviewed at FedEx Office (Tracy, CA) in Apr 2025
Interview
Little too fast, 15 minutes after applying online I received first of 3 interview and received the job very quickly. It raised a lot of red flags but seems to be good so far if you just need a job.
I applied through other source. I interviewed at FedEx Office in Feb 2024
Interview
You do a phone screening first. When you pass, you go to the in person interview with the store manager. After that, you do a final interview with the district manager.
Interview questions [1]
Question 1
Tell me about a time you had to make a difficult decision.
I applied through other source. The process took 1 week. I interviewed at FedEx Office in June 2021
Interview
Two Interviews. One with the Store Manager and another with the District Manager. May have more than one manager in the interview. Ask's questions like Tell me about a time you had to deal with change.
Interview questions [1]
Question 1
Name a time you had a disagreement with a customer or peer? (not worded exactly like that)