I heard about the opening through a friend. I called the general manager, told them who I was, about my experience and that I was interested in their open position. They did a phone interview and it went well. They asked for a one on one. They asked where I see myself in 3 and 5 years, customer service questions, operations questions, accounts receivable questions and team building questions, among others. They told me about a background check and drug test. We talked about salary and bonus as well as relocation assistance.