I applied online. The process took 2 weeks. I interviewed at Fifth Third (Jacksonville, FL) in June 2017
Interview
The interview process was done over the phone. It was brief and the questions weren't too difficult. They were standard situational questions. I was then asked to come to the corporate bank to do another interview with the managers.
Meet with the Branch Manager or Hiring Manager.
Discuss your customer service experience, cash handling skills, and availability.
You may be asked behavioral questions.
overall the interview process was simple, however they did take a few weeks to inform me that I got the job.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer. How did you handle the situation, and what was the outcome?
Very friendly. Met with both branch and regional manager. Questions were what you expect. They both made you feel very welcome. Atmosphere was what you would expect for a bank.
I applied online. I interviewed at Fifth Third in Aug 2022
Interview
Pretty standard process. Mainly behavorial/situational questions. Interviewer seemed kind of new to the interviewing process. He read the questions from a printout and wrote my responses in boxes on the paper.