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      Fifth Third

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      Customer Service Representative (CSR) Interview

      21 Feb 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Fifth Third in Feb 2023

      Interview

      Learned about an open hiring event through one of the Regional Executives on LinkedIn. Set my resume to them and it was forwarded to an area recruiter. The recruiter called and did a prescreen interview over the phone about a week later, and then setup an in person interview with the hiring manager at the branch location the following week. Meet and interviewed with the branch hiring manager, and then received an offer of employment the following day. (Roughly 2 weeks after my initial contact on LinkedIn I was extended an offer of employment.)

      Interview questions [1]

      Question 1

      Q: Tell us about you and your background? Q: Where would you like to see yourself in 5 years? Q: If hired, what conflicts if any would you have with the position?
      1 Answer

      Other Customer Service Representative (CSR) interview reviews for Fifth Third

      Customer Service Representative Interview

      20 Nov 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Fifth Third

      Interview

      It was an in person interview with the branch manager. A lot of the questions were behavioral and focused on how you approach certain situations. The hiring process did not take a long time and I heard back the following week.

      Interview questions [1]

      Question 1

      Tell me about a time when you disagreed with your supervisor/colleauges?
      Answer question

      Customer Service Representative (CSR) Interview

      24 July 2023
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at Fifth Third

      Interview

      Really simple and easy going . They give a good breakdown of things that they expect of you and are super flexible as far as like promotion chances . It was a good interview even though I had like 3 interviews and it took a like almost 4 months before I got hired on

      Interview questions [1]

      Question 1

      Tell me more about yourself
      Answer question

      Customer Service Representative (CSR) Interview

      2 Oct 2025
      Anonymous interview candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Fifth Third in June 2023

      Interview

      First, there was a brief phone call with the recruiter (to discuss pay expectations and provide a brief explanation of your previous experience), followed by an in-person interview directly with the manager.

      Interview questions [1]

      Question 1

      The questions in the in-person interview were mostly behavioral. For example, tell me about a time when you disagreed with your team, what is your greatest strength, etc.
      Answer question