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      First Advantage

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      First Advantage interviewsFirst Advantage Vice President of Customer Success interviewsFirst Advantage interview


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      Vice President of Customer Success Interview

      8 June 2026
      Anonymous interview candidate
      No offer
      Negative experience

      Other Vice President of Customer Success interview reviews for First Advantage

      VP-Customer Success Interview

      8 Aug 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      Average interview

      Application

      I interviewed at First Advantage

      Interview

      Standard, 1st call with HR, then meeting with Hiring Manager. I was contacted by a 3rd party recruiter for the role. Communication was not the best and required me to follow up. Both the company and the recruiter felt out of touch.

      Interview questions [1]

      Question 1

      What business book have you been reading?
      Answer question

      I interviewed at First Advantage

      Interview

      The interview process started out typically. There was a recruiter screen, a peer interview, and then a hiring manager call. I really enjoyed the conversations throughout, but I wasn't given any updates for two weeks after the hiring manager call. Obviously, this wasn't a good sign until the recruiter reached out and advised she was "looking forward to checking in to provide updates." The recruiter proceeded to schedule a video call later in the week only to let me know they weren't moving forward and wasn't able to provide specific feedback. Honestly, I couldn't have been more surprised. Who schedules a video call just to reject you face-to-face without providing any specific feedback? You can't make this up!

      Interview questions [1]

      Question 1

      What are you looking for in your next role?
      Answer question