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      First Citizens Bank

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      CSR Interview

      24 Mar 2018
      Anonymous employee
      Raleigh, NC
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at First Citizens Bank (Raleigh, NC) in Apr 2014

      Interview

      Not memorable. They ask the usual foolish questions that everyone memorizes the answers to. The interviewing manager "Missy" lied about the company culture and the expectations in this position.

      Interview questions [1]

      Question 1

      What would your last manager say about you?
      1 Answer
      1

      Other CSR interview reviews for First Citizens Bank

      Customer Service Representative Interview

      12 Jan 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at First Citizens Bank in Jan 2022

      Interview

      It was easy then management was easy-going and just nice to speak to. I could have talk to then for hours and they explainer everything perfectly and answer all my questions
      1

      Customer Service Representative Interview

      5 Apr 2020
      Anonymous interview candidate
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied through university. I interviewed at First Citizens Bank

      Interview

      There's two separate interview process. The first one is an informative interview; getting to know the company, tell me about yourself, and how you fit with the company. While the second is an more in-depth interview.

      Interview questions [1]

      Question 1

      Have I ever dealt with an difficult customers and how I solve the problem?
      1 Answer

      CSR Interview

      9 Aug 2018
      Anonymous employee
      Statesville, NC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at First Citizens Bank (Statesville, NC) in Aug 2018

      Interview

      Very nice and simple interview process from phone interview to in person was only a few days. Went very well And they were very nice about answering questions. The email response was very quick and the scheduling of interview was flexible

      Interview questions [1]

      Question 1

      Work history
      Answer question