I applied through a staffing agency. I interviewed at Firstsource Solutions (Bengaluru) in June 2022
Interview
The interview actually very easy to crack, just u need to fluently talk there would 4 rounds Assesment listening speaking hearing then manger round.manager would ask you regarding preference working in nightshift
Interview questions [1]
Question 1
Tell them about yourself. Then certain interview questions were different what plans you would have on weekends; Then rest all questions would differ but there u should work in sales no service as there is no incentives....rest everything very accommodating
I had one online interview, it was very easy, asked me couple of competency questions and offered me the job soon. I don’t know the process now but they always used to hire many candidates
I applied through other source. I interviewed at Firstsource Solutions (Mumbai) in Sept 2025
Interview
Group interview, then solo. Felt out of place at first but the company wanted to be upfront and maybe "weed out" people who weren't interested in the lower pay and work load. The solo interview was a series of questions that were about my past experience and how I would handle an irate customer.
Interview questions [1]
Question 1
How many calls I would take at my last place of employment
I applied online. The process took 5 days. I interviewed at Firstsource Solutions (Houston, TX)
Interview
Easy interview i had two interview 1 on camera and other over the phone. Pretty much the second interview went over ever. It was call a informative session where everything was went over and questions were being asked
Interview questions [1]
Question 1
Asked about previous roles and what would you do in certain situations