First call: I met with first individual but she was upbeat, happy to be alive and asked a few questions about my background but couldn't answer really any questions about the role whether in brevity or depth. She said that should be directed to the next person I talked to. I feel like the recruiters need enough/maybe more info, so that they can arm the person they're speaking to, with enough to think about to make a decision whether this would be beneficial for them to proceed. For everyone involved, this was a wasted opportunity. Second call: I met with a successful seasoned rep and enjoyed our conversation. Talked about some common objections, a "day in the life" types of scenarios, little bit of background, etc. just a little get-to-know each other sesh. Talked about training, 30/60/90 days, etc, expectations of the position i.e. KPI/metrics. Third call: I met with a higher up stakeholder. Super casual conversation, comfortable, very nice person. Asked me about who I was outside of work, things I enjoyed, what made me "me". We spoke in depth about my professional background, strategies I used to uncover net new customers and the types of customers I worked with in the past. Their enthusiasm for how well we were getting along, liked everything I had to say, voiced multiple times how I was going to advance to the next step and to keep an eye out for information on next steps, which should be coming soon. Emailed and said thank you for the time, looking forward to hearing back, etc. I was really feeling good about this! Fast forward two weeks, I get the "Thank you but... " email. (I know I was not the only candidate interviewing, I know I may or may not have had a particular background in said industry but when I am told over and over, to keep an eye out and how much they loved speaking with me and looked forward to "working together" and then it's radio silence. It's a punch in the gut.) Not only did I not get the "next steps" email, I received no communication for two weeks before this unanticipated rejection email. I thanked them for the time and the opportunity. I asked them point blank, for feedback as it related to my interview(s) since I was given such transparent positive feedback during the interviews and this seemed so off-cuff. Well, it's been another 3 days and no response. I guess since I am not advancing in the process, thus not putting money in the bank, they feel as though they doesn't need to reply to me anymore. Being left for days, weeks and sometimes even months without being given any feedback following an interview and it's completely disrespectful. When a candidate agrees to an interview, they're investing a huge amount of their time and energy into the process and failing to provide timely feedback not only reflects poorly on the hiring manager and wider organization, but it totally undermines the whole candidate experience. Giving interview feedback isn't a 'nice thing to do', it's an absolutely fundamental part of the hiring/interview process. Update: 1 month later: I see the same position, in my city, posted again for candidates on LinkedIn. I messaged both the two individuals I had previously met with wanting to know if the candidate they moved forward with, didn't work out, I'd love to speak with them; reconsideration for the role, etc. -- no surprise here I suppose, but it's been radio silence. Yet again. I would steer clear of this company. smh.
