I applied online. The process took 2 weeks. I interviewed at Foot Locker (Dearborn, MI) in Oct 2017
Interview
The interview was very easy. They asked about experience in customer service and a few other questions to get to know me as a person. Overall, the interview was laid back, easy, and quick.
The interview setting is a group interview. Everyone was dressed somewhat casually and in their favourite sneakers. We were interviewed by the store manager and an assistant manager in both English and French since it was in Quebec. The questions were relatively easy, and it was easy to get your personality out there in this kind of environment.
Interview questions [1]
Question 1
If an item was out of stock, how would you handle that situation with a customer?
I applied online and got a phone call a week later to do the in person interview. In person I had to visit the store and ask for the manager that contacted me.
It was 10-15 minutes. Went pretty easy. They asked about me random questions and then told me about the job. The interviewer was nice and told me not to worry and that it is just general things.