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      Customer Success Manager Interview

      23 Aug 2020
      Anonymous interview candidate
      London, England
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Forcepoint (London, England) in July 2020

      Interview

      " The interview is a two way process to figure out whether there's a match between the employer and the applicant" , never such a phrase more appropriate, as after speaking to the hiring manager I added this company to my blacklist. After an initial interview with the internal recruiter, I moved to the next stage with the hiring manager. She joined the cal 10 minutes late and gave me attitude because I was interviewing for this position despite being in a full time job. I explained why I was looking elsewhere, but then she came back to the same point, in a very aggressive and disrespectful way, using negative language such as "this really bad". No questions based on competency or experience, just attitude and negativity, which was quite bizarre as, in preparation for the interview, I found out that the hiring manager changed several jobs, some of which lasted less than 6 months. The hiring manager was so rude that any glimpse of motivation was totally drained after the call. Just stay away.

      Interview questions [1]

      Question 1

      Why do you want to leave your job. That was the only question she asked.
      Answer question
      2
      avatar
      Forcepoint response
      5y
      We are very disappointed to hear about your experience interviewing with one of our managers, we are sorry that you experienced this. This is not a representation of the rest of our workforce and culture. If you are open we are interested in continuing the conversation can you email us at feedback@forcepoint.com and mention this Glassdoor interview post.

      Other Customer Success Manager interview reviews for Forcepoint

      Customer Success Manager Interview

      2 Sept 2025
      Anonymous employee
      Cairo, Cairo Governorate
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Forcepoint (Cairo, Cairo Governorate) in July 2025

      Interview

      The interview process was very smooth and well structured. The team was extremely friendly and welcoming, which made me feel comfortable and confident. Overall, it was a very positive experience

      Interview questions [1]

      Question 1

      How do you do an upselling for opportunity !
      Answer question