It was average. Situational scenario questions. They wanted to know a scenario, how you handled it, and the results after the situation. So having scenarios that you can use in multiple situations is beneficial.
Thank you for taking the time to rate our interview process! We are glad that you were able to have a positive experience and hope that you will apply for other open positions!
Other Member Advisor interview reviews for Fortera Credit Union
I applied online. The process took 3 weeks. I interviewed at Fortera Credit Union (Clarksville, TN) in June 2015
Interview
Interviewed by manager and assit manager, with about 10 pages of questions or that is how it seemed...I am sure it was not that much. Very professional during interview process and did say they would let you know about the decision whether you are chosen or not for the position. I thought that was a great thing, because there are plenty of companies that do not do that.
Interview questions [1]
Question 1
describe your worst customer/member? and how you handled it?