I applied online. I interviewed at Forward (Seattle, WA) in Dec 2020
Interview
The interview process was fairly long but in my opinion, that was a good thing because the company got to know me just as much as I got to know them. I was able to ask questions to multiple people to really get a few of the company. Recruiter was probably the nicest/most respectful recruiter I have talked to and it felt like interviewers were genuinely interested in me and my experiences.
Interview questions [1]
Question 1
Why Forward?
Role play an angry customer coming in.
Easy, Three Interviews and recruiter described the process very clearly.
First off you start with a phone call interview to screen your interest. You then interview with members currently working in your role. You finally interview with management before being given an offer.
The whole process was relatively painless. There were two to three interviews and then a project. I believe the project was to create an infographic for patients. Interviews are pretty simple. I think they're getting a sense for who you are, how you work, and how you might contribute to a team dynamic within the office.
Interview questions [1]
Question 1
How would you deal with a member who is upset about their experience?
The process took 4 weeks. I interviewed at Forward (Washington, DC) in July 2024
Interview
Several stages of the interview process (various meetings with several current MAs and then a final meeting with the hiring manager). They were relatively short (only asked about 3 questions each time).
Interview questions [1]
Question 1
What was the most successful project you've been a part of?