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      Foundever

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      Call Center Representative Interview

      28 July 2025
      Anonymous interview candidate
      Panamá
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied in-person. The process took 1 day. I interviewed at Foundever (Panamá) in July 2025

      Interview

      I applied to Foundever in Panama, a call center company that works with international clients. The application process started with an online English assessment on the Maki platform. The test had 8 sections, including multiple-choice questions, a short speech about social media, typing speed, and listening comprehension based on a customer service scenario. After the test, I had a live interview with a recruiter who asked me about myself, my hobbies, and how I would deal with a very angry customer.

      Interview questions [1]

      Question 1

      Tell me about yourself how I would deal with a very angry customer
      Answer question

      Other Call Center Representative interview reviews for Foundever

      Call Center Representative Interview

      17 Jan 2025
      Anonymous interview candidate
      Sumter, SC
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Foundever (Sumter, SC) in Jan 2025

      Interview

      Interviewer was “unaware” of all the negative reviews on here and on Google. Phones and even purses must be locked up before working each day. In a locker. This seems dangerous. If you don’t trust someone with their phone don’t hire them.

      Interview questions [1]

      Question 1

      Have you worked in customer service before?
      Answer question

      Call Center Representative Interview

      22 Apr 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Foundever

      Interview

      Quick and easy over the phone interview. It was very simple questions. I got an offer in a few days following the phone interview. Most questions were about experience and schedule/job availability.

      Interview questions [1]

      Question 1

      What is your past customer service experience?
      Answer question