Glassdoor users rated their interview experience at FullStory as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Customer Experience and rated their interviews as the hardest, whereas interviews for Customer Experience and roles were rated as the easiest.
The hiring process at FullStory takes an average of 30 days when considering 1 user submitted interviews across all job titles. Candidates applying for Customer Experience had the quickest hiring process (on average 30 days), whereas Customer Experience roles had the slowest hiring process (on average 30 days).
Standard interview process. After the first call with the recruiter, you meet with the hiring manager, then you'll meet with 3 others for a back-to-back interview with people from the CSM team or other related teams. After that, there is a presentation where you present to the hiring manager and 2 other managers of different teams.
Interview questions [1]
Question 1
How do you handle a customer who intdends to churn for not seeing value in the Fullstory platform?
Clear timelines and effective communication from the employer side. Expectations of the process were set from the top & things played out without surprises. Overall things progressed pretty quickly. There were initial phone screens with HR before progressing to multiple rounds of managerial screens and a final panel.