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      G4S

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      Customer Care Steward Interview

      30 June 2015
      Anonymous employee
      Birmingham, England
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at G4S (Birmingham, England) in June 2015

      Interview

      This was quite possibly the worst structured interview I've ever done. The time slots allocated were pointless, I arrived an hour early and ended up getting seen before people who'd had appointments well before me. One lady from G4S took registration details - check of passport and proof of address. This slowed the whole queuing process enormously creating a massive backlog. Why G4S couldn't have allocated more than one person to take everybody's details prior to interview is beyond me. Once my details were taken I had to sit and wait to be interviewed which added at least another 15 minutes on top of the time already spent queuing to register. The whole process from arriving, registering and finally being interviewed took nearly 2.1/2 hours. Completely unacceptable process, and a total shambles. It appeared to me that G4S underestimated the number of people who were actually going to turn up, and were ill prepared to deal with the number who did. I hope this is not a sign of things to come.

      Interview questions [1]

      Question 1

      What do you know about G4S ? Why do you want to work for G4S ? Describe a time when you had to use physical intervention.
      Answer question
      3

      Other Customer Care Steward interview reviews for G4S

      Customer Care Steward Interview

      20 Jan 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at G4S

      Interview

      Face to face interview, many other people there interviewing as was a big hiring time. Interviewee was very helpful when I didn't know how to answer questions. Heard back within an hour

      Interview questions [1]

      Question 1

      What risks would you look for in a venue
      Answer question

      Customer Care Steward Interview

      16 Sept 2020
      Anonymous employee
      Edinburgh, Scotland
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at G4S (Edinburgh, Scotland)

      Interview

      Had 1 interview in a hotel in Edinburgh, asked very basic questions. Received an email next day saying I was successful. G4S is great for students as you can pick and choose which shifts you'd like, they also paid for me to obtain my SIA License.

      Interview questions [1]

      Question 1

      tell me about a time when you de-escalated a situation? tell me about a time you delivered good customer service? are you willing to work outside in all weathers?
      Answer question

      Customer Care Steward Interview

      27 Oct 2018
      Anonymous employee
      Edinburgh, Scotland
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at G4S (Edinburgh, Scotland) in Sept 2018

      Interview

      Applied online was offered an interview within a few days ,Just one face to face interview, was very relaxed - only ask 2/3 simple questions. Was offered job 2 days after interview but background checks took 2/3 weeks.

      Interview questions [2]

      Question 1

      Tell me about a time you calmed down a situation before it escalated.
      Answer question

      Question 2

      Skills you have which could apply to this job?
      Answer question