I applied through a staffing agency. The process took 1 week. I interviewed at GLL (Belfast, Northern Ireland) in Sept 2022
Interview
Started with typing test and answering emails roleplay. main interview was 3 managers asking standard questions, although one of the interviewers from the Belfast branch was giggling like a schoolgirl so it made the whole thing uncomfortable.
Interview questions [1]
Question 1
Give us a time you went above and beyond for a customer
Friendly general manager and front of house supervisor interviewed me, the process was around 30-45 minutes. The interview asked about myself and my experience, how my experience and skills related to the job role and what I knew about the company
I applied online. The process took 4 weeks. I interviewed at GLL (London, England) in June 2018
Interview
Relaxed and informal with a few basic questions to understand your background. Followed by a few scenario questions to understand competence - such as what to do if certain situations arise in the workplace etc