I applied online. The process took 2 weeks. I interviewed at GREGGS (Nottingham, England) in Sept 2025
Interview
It was very smooth and the interviewer was really nice. The questions were decent and quite easy to answer. I didn't really feel much pressure from the interview since the interviewer was kind and was easy to talk to.
Interview questions [1]
Question 1
when you walk into a Greggs what do you expect to see?
A simple interview lasting no more than 15 minutes, where the manager will ask no more than 10 questions. The questions will likely require you to give the examples of real-life situations.
Straight Forward Competency based questions.
Tell about a time where you went above and beyond.
How would you handle this situation.
Just prepare all scenarios of your relevant experience and how would you bring it to the organisation and the role that you have applied for in customer service.
Upselling, team work, ready to learn, calmness, pretty flexible.
Use STAR method
Interview questions [1]
Question 1
Tell me a time where you provided excellent customer service.