I applied through an employee referral. The process took 6 days. I interviewed at Galileo Learning (Oakland, CA) in Dec 2015
Interview
Everyone was very professional and extremely nice. It was actually a pleasure interviewing for them. I spoke with a few people but Sophie stood out and just being this really lovely interviewer, but also thoughtful about her questions. We also did a few role plays over the phone and in person.
Interview questions [1]
Question 1
There were several role plays required as to how to deal with customer inquiries. In general, they wanted to hear how I would sound being a representative of the company.