Phone interview. It was implied that the interview had a scheduled time, but to them it was more of a window. 50 minutes late. When I answered, she asked me a few basic questions about my customer service experience. She ended the interview very quickly on a positive note, saying that she had what she needed and I sounded qualified. She asked me if I had any questions, answered the things I asked about scheduling, and training. She ended the call saying that I would be hearing from them soon.