I applied online. The process took 1 day. I interviewed at Genpact (Gurgaon, Haryana) in Nov 2024
Interview
If you have a technical background and wish to join as a csr just give up they will ask you thousand times why yoh want to be a csr until you get frustrated
Went great 👍🏾 got the offer easy questions , started work within 2 weeks of applying online. The process was very smooth and super fast ! They were really transparent upfront about the mandatory OT which I did not mind because who don’t wanna make extra bucks
Interview questions [1]
Question 1
Name a time where you had to go above and beyond for a customer?
I applied online. I interviewed at Genpact (Gurgaon, Haryana) in Jan 2026
Interview
Nice and short for freshers around 5min. For experienced candidates around 30mins but nothing really difficult just what was your role in previous companies. For freshers question about internships or freelance experience if any.
there are 2 rounds or 3. first is just screening and second is interview. the screening round will guide you what the interviewer is looking for. so it easy. you just need good english.