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      Genworth

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      Customer Service Representative Interview

      9 Dec 2023
      Anonymous employee
      Lynchburg, VA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Genworth (Lynchburg, VA) in Dec 2023

      Interview

      Hirevue behavioral based questionnaire and then wait for decision on the next potential steps for the hiring process . Currently still awaiting will update the website once I have more information on this

      Interview questions [1]

      Question 1

      Describe your previous or current work experiences in customer service, claims
      Answer question
      1

      Other Customer Service Representative interview reviews for Genworth

      Customer Service Representative Interview

      23 Apr 2024
      Anonymous interview candidate
      Richmond, VA
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Genworth (Richmond, VA)

      Interview

      the interview was straight forward and I got a really good sense of what it would be like, The company is great and I loved the cafeteria options. They really know how to take care of their folks

      Interview questions [1]

      Question 1

      will you work here and when
      Answer question
      3

      Customer Service Representative Interview

      6 Mar 2024
      Anonymous employee
      Richmond, VA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Genworth (Richmond, VA)

      Interview

      Easy interview on Hirevue. Two hirevues and I was hired. I spoke with the hiring manager and two interviewers. Coordination was fasy and efficient and they got me in fast.

      Interview questions [1]

      Question 1

      How would you handle a difficult customer
      Answer question
      2