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      Georgia Power

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      Customer Service Representative Interview

      6 Oct 2013
      Anonymous employee
      McDonough, GA
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 10 months. I interviewed at Georgia Power (McDonough, GA) in Oct 2013

      Interview

      I applied November 2012 and they contacted me via email August 2013. I was invited to test for the position at the office downtown Atlanta. The test was 3 hrs long. Some sections were hard. I didn't think I would pass but I did. After that, they emailed another test to take from home. I passed that test and was then scheduled an over the phone interview. 2 weeks later I was called to do a panel review with the company. It was pretty intimidating being judge by so many ppl at one time, but I think it went well. It was very professional and I was told someone from corporate office would be notifying me within 3-5 days to let me know if I got the job. It's been 1 day so far. Wish me luck!!

      Interview questions [1]

      Question 1

      What makes you the best candidate for this job? What makes you better than the other candidates?
      Answer question
      6

      Other Customer Service Representative interview reviews for Georgia Power

      Customer Service Representative (CSR) Interview

      12 Oct 2024
      Anonymous employee
      McDonough, GA
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Georgia Power (McDonough, GA)

      Interview

      Straightforward and personality based. They asked questions to see how you handle stress at work which I consider a plus. They also bring a lot of attention to safety at work

      Interview questions [1]

      Question 1

      How do you handle high levels of stress
      Answer question

      Customer Service Representative (CSR) Interview

      11 Jan 2025
      Anonymous employee
      Riverdale, GA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Georgia Power (Riverdale, GA) in June 2021

      Interview

      So the interview process was a 2 person interview, in which they gave scenario type questions. Then they asked what was my process in solving those issues. I would suggest you practice thinking of scenarios you have to solve complex problems.

      Interview questions [1]

      Question 1

      Think of a time you had to deal with a difficult customer, and explain how where you able to get them to see your point of view?
      Answer question

      Customer Service Representative Interview

      18 July 2016
      Anonymous employee
      Gainesville, GA
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 3 months. I interviewed at Georgia Power (Gainesville, GA) in May 2016

      Interview

      It takes a while. First you apply, then they will call or email you to come in for a Customer Service Rep test, after or if the test is passed you are called for a phone interview. After the phone interview if still impressed they will set up a panel interview. They will evaluate and should call within a couple weeks. The whole process took me about 3 months. I applied in February and didn't get a interview until May. So do not get upset or think they forgot about you because they did not. Just have confidence and sell yourself well. They are a big company and they want to make the right decision.

      Interview questions [1]

      Question 1

      Why do you want to work for Georgia Power?
      Answer question