I was contacted just a few days after submitting my resume to get on a call with the recruiter. He then set me up with an interview with another recruiter. The recruiter was a few minutes late calling me, which was fine, but still looked a little unstable. The interview was pretty standard, ran down the aspects of the job and asked how my qualifications met the needs of the position, etc. Since IR is pretty specific, he was only able to answer a few of my questions and was not really able to get too into the daily aspects of the position.
He then asked for a few examples of my work in which he would get in a follow up email. I sent that over to him. The next day he scheduled an interview a few days later with someone in IR. The recruiter sent me an email that they had to cancel the night before and that he would speak with them in the morning about rescheduling it. I sent a few follow up emails and provided all my references and did not hear back for more than a week.
Finally, I called the original recruiter and left 2 messages. He then told me there was availability in the next 2 days and he would get me on the schedule to speak with someone in IR. I heard nothing back so I followed up with another email and call about a week later with another 2 days of no response. About 4 days after that I received a voice mail letting me know they have moved on to another candidate and to call back to get some final follow-up details. I called the recruiter back and left another message 2 days ago and have not heard back.
While the position was desirable to me, I am glad that I do not work for this organization. There is real potential in this industry and Gogo has a great business plan, but the organization is terrible. When recruiting top talent, it should be a must that you at least follow up within a day or two and return calls. I understand things come up and daily activities are prioritized over interviews, but the communication throughout the process could have been much better. The executive team should have taken more ownership of the process and take the time to meet with someone who made it through the first round of interviews.