I applied online. The process took 1 day. I interviewed at Grainger (Phoenix, AZ) in Feb 2015
Interview
You are contacted by a member of our third party staffing agency who gives you a pre-interview. The first time I applied it was a simple process asking me why I would be a good candidate, my short-term plan, going over some specifics about the job, etc. That led to 2 phone interviews along with a face-to-face, and I was not selected. The next time I interviewed the agent was very unprepared, unprofessional, and informal. She didn't know my current job title or where I was located. And instead of the pre-interview questions she went into full blown interview mode. Needless to say I didn't even get a real interview after that.
Interview questions [1]
Question 1
Tell me a time when it was difficult to make a customer commitment but you were able to make that commitment.
I applied online. I interviewed at Grainger (Saskatoon, SK) in Apr 2026
Interview
Initial interview was easy, just asked about what you know about the company and STAR based. Although was told I would be interviewing in the next round and they really put that into my head only to get a one sentence email at 1am saying they went a different direction. Extremely misleading.
They asked STAR questions and very template questions just to fill in the pages per the manager. Although it could change since I went through this 6 years ago. They are stock driven, so learn a little about their market price and how they play in the industry.
Interview questions [1]
Question 1
Tell me a time when you have to make a very difficult decision.
They do interviews in the typical STAR format. Very tiring as they ask you a ton of questions. If you can handle that kind of thing you'll be fine but the average interview is like 40 minutes of straight questions.
Interview questions [1]
Question 1
Desribe a time where you had to deal with a difficult customer. What was the issue and how did you overcome it.