I applied through other source. The process took 1+ week. I interviewed at Grainger (Vernon Hills, IL) in June 2024
Interview
First interview through recruiter. Very short and basic questions to determine if you qualify to move to the next phase. Second interview on Teams, very comfortable and Questions are easy if you are experienced.
Interview questions [1]
Question 1
How did you handle an difficult customer, what steps did you take, and what was the out come.
I applied online. I interviewed at Grainger (Saskatoon, SK) in Apr 2026
Interview
Initial interview was easy, just asked about what you know about the company and STAR based. Although was told I would be interviewing in the next round and they really put that into my head only to get a one sentence email at 1am saying they went a different direction. Extremely misleading.
They asked STAR questions and very template questions just to fill in the pages per the manager. Although it could change since I went through this 6 years ago. They are stock driven, so learn a little about their market price and how they play in the industry.
Interview questions [1]
Question 1
Tell me a time when you have to make a very difficult decision.
They do interviews in the typical STAR format. Very tiring as they ask you a ton of questions. If you can handle that kind of thing you'll be fine but the average interview is like 40 minutes of straight questions.
Interview questions [1]
Question 1
Desribe a time where you had to deal with a difficult customer. What was the issue and how did you overcome it.