Was a informal chat waited for a couple of minutes as they were running behind, before this though my first interview got cancelled as they were not informed they had someone to interview
Simple and good- basic customer service questions and why i want to work there
Process took around 2 weeks and was able to meet people in the store as well
good interview process with area manager asked a range of questions all quite easy and he gave hints to what o should say. marked on a point basis had to hit keywords. done over the phone