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      Greggs

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      Customer Service Representative Interview

      26 May 2025
      Anonymous employee
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Greggs in Mar 2024

      Interview

      Just a small informal interview. I interviewed for a key-holder position, so there was also an assessment of a shop, like writing down what the staff do correct or incorrect.

      Interview questions [1]

      Question 1

      What do you know about Greggs?
      Answer question

      Other Customer Service Representative interview reviews for Greggs

      Customer Service Representative Interview

      29 June 2026
      Anonymous employee
      Edinburgh, Scotland
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Greggs (Edinburgh, Scotland) in Nov 2024

      Interview

      The interview was fairly easy, there were a few situation based questions and a couple of questions regarding customer service and prior experience and always why do you want to join Greggs?

      Interview questions [1]

      Question 1

      Why is retaining customers important?
      Answer question

      Account Manager Interview

      2 Aug 2024
      Anonymous interview candidate
      Sydney
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at Greggs (Sydney)

      Interview

      The event was a resounding success. The CFO was particularly impressed with the catering, noting the significant improvement in quality. The AV setup was flawless, and the overall coordination of the event exceeded their expectations. The CFO personally thanked me for my efforts and expressed satisfaction with how their concerns were addressed. As a result, the investment firm continued to use our services for future events, and the positive feedback from the CFO helped enhance our reputation within their pro

      Interview questions [1]

      Question 1

      Tell us about yourself and experience
      Answer question