First, I filled out a detailed DOT job application, then was interviewed one on one by a member of the HR staff. Then I took a computer based test which had two parts, one tested ability to use standard MS Office software, and the other tested ability to listen to various phone calls of people calling customer service and then being asked comprehension questions. Following this, I was interviewed by a panel of 3 member of the department.

The interview process happened quickly. Due to the job involving the travel industry, the actual hiring process took about a month. This should not come as a surprise to anyone because, once again, Greyhound as to ensure that the talent they are hiring does not have anything that might indicate links to terrorism.