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      Customer Service Representative Interview

      22 July 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Grow My Team in June 2021

      Interview

      It was a very long process that in my estimation could have been more condensed for this role. They asked the same questions many times during different stages of the interview. They changed the criteria’s for the job like the location for where the person should be from as the job is remote and also the pay rate as well. I went all the way to the end and did not receive an offer. I feel like they really wasted my time.

      Interview questions [1]

      Question 1

      What are the KPIs that were used to measure your performance? On a scale of 1 to 10, how would you rate yourself as a customer service representative?
      1 Answer