First you must have a interview with human resources, after with the general manager, and after that with your inmediatly supervisor. Human resources is the same like everywhere, but general manager go deeper and really try to know you better. The direct supervisor was very gently and make easy question about your other experiences, your weeknes, and your better skills.

HR not interested in contacting candidates, also has communication issues and trying to get too hard into candidate's personal details. Additionally, says they do not have the time to call the candidate. Not flexible enough to schedule a time for an interview by writing an email to the candidate.