I applied through a recruiter. The process took 1 week. I interviewed at Guardian Life (Bethlehem, PA) in Jan 2015
Interview
I was asked to come in for an interview by the customer service supervisor. I met with two supervisors and the woman who would be training us. They asked questions pertaining to past job experience and what you have to offer The Guardian Life Insurance customer service position.
Interview questions [1]
Question 1
What qualities do you have that will help you be a good customer service representative?