I applied online. The process took 3 weeks. I interviewed at Gucci (Hamburg) in June 2018
Interview
The whole interview process lasted 3 weeks.
One hour phone interview with the HR employee about my profile, my skills, my expectations and so on. She set the focus on topics like "how would you react in stressful situations?/with difficult customers?/if team members are arguing with each other/etc."
After one week she called with a positive feedback and I was invited to a face to face interview with both store and assistant store managers. One hour interview again in store and the focus was again on similar topics but with very weird questions at some point (I was even asked to draw something). All in all not a pleasant chat, they made me feel as if I were landed on Mars. They had a kind of passive-aggressive attitude for the whole time of the interview. I could have spent my time way better than that, as they were clearly not interested in my profile at all...
Interview questions [1]
Question 1
- Of all browsing customers, how many buying customer do you think that we have every day?
- What is our daily/weekly/annual turnover?
- How would you handle with a VIP customer that you have never seen before?
- Would you be able to switch your customer service from a young professional looking for her first Gucci bag to a VIP customer with his/her entire team? Provide an example.
I applied through other source. The process took 1 day. I interviewed at Gucci (Serris) in Oct 2023
Interview
Candidature envoyée en ligne, j’ai été contactée par la responsable adjointe de la boutique outlet la vallée village, entretien fixé avec la directrice boutique, d’une froideur incroyable, son assistante qui n’a pas dit un mot, ça vous donne une idée du binôme.
Tout ce qui intéressait la responsable c’est d’être rassurée que je ne connaissais personne des ses équipes anciennes ( j’apprendrai plus tard qu’il y’a eu de gros problème de gestion et que des vols en interne avaient été commis)
Interview questions [1]
Question 1
Connaissez-vous quelqu’un de l’équipe?seriez vous capable de faire visiter la boutique à notre direction italienne?
Interview was on par with retail management interviews. A quick phone screening plus an hour in-person interview. General questions about your opportunities and strengths, overcoming difficult situations, where do you see yourself, etc.
I applied online. The process took 4 weeks. I interviewed at Gucci (London, England) in June 2018
Interview
Basic Telephone
Basic Face to face nothing special
Before the interview the interview was really excited to meet me but when she seen me face to face I think she was expecting someone from a different background (I wear a head scarf) and from then she was just cold