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      GuideIT

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      Service Desk Analyst Interview

      28 May 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at GuideIT

      Interview

      Interview process started with a screener teams call going over hard requirements like locations and elaboration on skills required for the position. The first interview was with the hiring manager and it was technical in nature. The second interview was with leadership to assess culture and fit with the company.

      Interview questions [1]

      Question 1

      How would you explain something technical to a non-technical customer?
      Answer question