I applied through other source. The process took 2 weeks. I interviewed at GyFTR (New Delhi) in Nov 2019
Interview
Initially, I was called to office for the 1st round which was with the HR where basic introduction and previous experience was discussed. I was then again called for the interview for the 2nd round that was more of a skill test related to customer service profile. Final was the Director round.
Interview questions [1]
Question 1
CSAT, Customer interaction and ways to boost customer experience.