I interview Interviewed with 3 three people. All were very friendly and warm. I didn’t feel like it was a stuffy place to work. They made me feel relaxed and confident. They explained the job and failed to explain it is collections instead of basic customer service.
Interview questions [1]
Question 1
What did I do in previous work experience to get someone to pay their bill?
I applied through other source. The process took 2 weeks. I interviewed at HBCS (Wilmington, DE) in Mar 2024
Interview
The interview process was very straightforward. I had to reschedule my interview once and it was no problem to do so. My actual interview was not difficult, and the manager was amiable and informative and answered all of my questions. I was then extended an offer to join HBCS. I accepted.
Interview questions [1]
Question 1
Describe an experience with a customer that sticks out in you mind as being extra challenging.