I applied through university. I interviewed at HCLTech (Thiruvananthapuram) in June 2026
Interview
The interview round went reasonably well. I answered questions on my background, hobbies, technology, and hometown. I faced a brief network issue initially, which affected my confidence for a moment, but I recovered and completed the interview. Overall, it was a good learning experience, and I am hopeful about the outcome.
I applied online. I interviewed at HCLTech (Colombo, Western)
Interview
Interview held on online. It was good . asked few questions about expiriance and real-world scenarios. and asked about past experiences. and expectation and salary things. it was not hard interview
They asked why I was interested in the Service Desk Analyst role and also checked my basic knowledge of tools like MS Outlook. Some scenario-based questions were asked, such as how I would handle a network-related issue reported by a user.
Interview questions [1]
Question 1
They asked how I would handle a situation where an end user is frustrated due to a recurring technical issue and how I would communicate the resolution to them.