I booked a time on their website to visit their office and complete the skills test they had set up. It consisted of 14 questions with a 45 minute time limit. Most of them are pretty easy, however the last few were very convoluted. One of the questions was to the effect of, "If a company bids x, and has expense y, and expense z, find out what the actual cost of their bid is. Equipment cost is w." And w was more than the bid, was more than any of the other expenses combined; I don't have experience in construction, so I wasn't sure if w was even a relevant factor, i.e., was the equipment purchased years ago, or was it purchased recently and the contractor is trying to partially finance it through this bid as well as others, or did the contractor purchase the equipment specifically for this bid, therefore is it necessary to factor in the equipment cost for this bid? I'm not bad at algebra at all, however I feel that either the question needed to be explained better, or put in a more formulaic notation, as it all made sense up until the point about the cost of the equipment. Anyway, I don't know how many questions are needed to pass, I'm pretty sure I passed the rest of them, so chances are you need 100% to pass. The secretary who guided me to the testing room, who I spoke to after the test, said to log into my account on their website later on for the results; that "Someone will grade your test by the end of the day." Probably three hours later I checked it and found out that I had not passed. On the off chance that it was a fluke, I checked in after that, perhaps 8 hours later, and my account was no longer valid; was not logging in. I'd really like a second shot at the test, although I feel that they probably wouldn't allow it, as I imagine they don't ever change their tests. Also, the final question to the test is a rehash of the one that is listed on their website under the Technical Support Specialist job position, when you click on "Sample Question". Although, again, the question on the actual test was a bit convoluted as well, as it made reference to additional benefits/taxes that a certain company (which obviously is HCSS based on the wording of the question) has to pay for an employee with a base rate of $13/hour. It doesn't indicate if some of these benefits/taxes are monthly, or per paycheck, or per annum, etc. I had no indication prior to taking the test that I would have to know these terms, and having not worked in a Human Resources department, have never heard of them, then or now. Again, a straight problem consisting of algebraic factors would have been incredibly simple, but they fudged it up with terms that really didn't have any meaning. If would be like if I were to ask you, "factor for x" but then not include anything else to factor it with....very confusing. Although I see from another review here that someone else apparently figured it out and passed, so I feel like an idiot, but I feel that others who may apply for this position should be warned as such.