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      HCSS

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      Tech Support Analyst Interview

      1 June 2023
      Anonymous interview candidate
      Houston, TX

      Other Tech Support Analyst interview reviews for HCSS

      Tech Support Analyst Interview

      25 Mar 2026
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at HCSS (Houston, TX) in May 2023

      Interview

      So I had 4 rounds of interviews. First was self respect recorded video that I passed, second was a phone interview which I passed, second was video call which I well passed and fourth was final round which was a tour and then a casual interview with the department head. I thought I did well as he said that we have a few people to interview so give us sometime to get back "but don't worry those interviews are for other positions, so you're good". I called them the week later as they said they would reach back to me which they didn't. I was talking to the recruiter there and she said "oh let me ask them and get back to you". As soon as she kept the phone down I got the rejection email. I replied to the email asking for the reason for the rejection. No reply. They aren't mature enough to give me the rejection directly and on top of didn't even tell me the rejection. The climate there just feels fake where it feels like everyone is just masking a smile. They can't even be honest.

      Interview questions [1]

      Question 1

      Your past experience and what is our did. Your motivations and what you will bring to the table.
      Answer question
      2

      Application

      I applied online. I interviewed at HCSS in Mar 2026

      Interview

      Applied online and got a response very quickly to setup a phone screen. Phone screen was cursory questions and info about the role. Within 3 days of the phone screen received a rejection email.

      Interview questions [4]

      Question 1

      What was a time you helped someone in a customer service setting?
      Answer question

      Question 2

      How is technology integrated into your life?
      Answer question

      Question 3

      What experience do you have with technology?
      Answer question

      Question 4

      What customer service experience do you have?
      Answer question

      Tech Support Analyst Interview

      10 Sept 2021
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at HCSS

      Interview

      It was pretty simple. Started with a math assessment, then it led to an interview with an HR interviewer, which was followed by another math assessment that’s easier than the first then it led to 3 1on1 interviews

      Interview questions [1]

      Question 1

      What do you know about our products?
      Answer question