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      HGS

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      Customer Relations Associate Interview

      12 June 2023
      Anonymous employee
      Winnipeg, MB

      Other Customer Relations Associate interview reviews for HGS

      Customer Relations Associate Interview

      10 May 2022
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at HGS (Winnipeg, MB) in Feb 2023

      Interview

      Good job for start ups. interview process was fast and smooth. A good company to start your career in.company brings overall calm and friendly atmosphere with lots of team bonding. Indeed a great place to work

      Interview questions [1]

      Question 1

      how do you contribute to the overall growth of the company
      Answer question
      avatar
      HGS response
      2y
      Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond.
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at HGS (Toronto, ON) in Feb 2022

      Interview

      The first step was Online Assessment. Once you pass the online assessment the HR will contact you. Phone Interview will be held and after that a following video interview. If you are okay with everything, they will send you the equipments and you are hired!

      Interview questions [1]

      Question 1

      Q. How do you de escalate a situation? Q. How do you handle a customer? Q. How do you solve a problem?
      Answer question
      avatar
      HGS response
      4y
      Hi, thank you for sharing your interview experience at HGS. We wish you all the best.

      Customer Relations Associate Interview

      12 Feb 2020
      Anonymous employee
      Fredericton, NB
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at HGS (Fredericton, NB) in July 2019

      Interview

      Two screening interviews, followed by a typing & English test, then a technical test of my internet speed. Had to provide proof (video or photos) of my private work area within my home

      Interview questions [1]

      Question 1

      Their main concern was that I was prepared to work any shift in my time zone
      1 Answer
      avatar
      HGS response
      6y
      Hi, thank you for sharing your valuable feedback. It is always nice to hear from our current employees about the experiences they are having with us. Your feedback is very helpful for people researching our company and helps them to decide if the Cutomer Service Industry and HGS is right for them. It also helps us to improve and is an extra dialogue channel to our Voice of the Employ ee internal feedback programs we run. HGS Canada is always striving to develop the members of our team and we want our people to learn and grow together. Thank you for sharing your talents with HGS Canada.