Pretty straightforward. First stages involved internet speed test (remote work) and multi stage assessment. Final interview was on zoom. Common questions around customer service and how to assist customers were asked. Also, questions around previous experience in customer service

there were totally 5 rounds in this process.The first round was jam followed by hr,ops, voice analyse,client.The process was easy.It took 2 days for the whole process.Be confident and loud.Don't use fillers and be fluent.