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      HSBC

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      Customer Experience Associate Interview

      9 June 2015
      Anonymous interview candidate
      Bethesda, MD
      Declined offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 1+ week. I interviewed at HSBC (Bethesda, MD) in June 2015

      Interview

      Initially participated in an informal interview with a branch manager. The initial interview was very informative. An open dialogue was conducted to find out if my goals aligned with the position and potential future opportunities. It was clear that HSBC is looking to hire those with the intention of making a career out of joining the bank as opposed to those using it as simply a stepping stone.

      Interview questions [1]

      Question 1

      What area are you interested in finance and do you see this opportunity as a potential career?
      Answer question

      Other Customer Experience Associate interview reviews for HSBC

      Customer Experience Associate Interview

      23 June 2017
      Anonymous interview candidate
      Potomac, MD
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at HSBC (Potomac, MD) in June 2017

      Interview

      The hiring process was very strange. I had assessment, 2 phone interviews, 2 in person interview. The interviewers were not discussed and communicated to each other at all. Each of them seeing you as never know anything before, so you need to respond the same questions and answer the same. I think even though I went through so long process, their decision was still careless and not considered.

      Interview questions [1]

      Question 1

      what sales job you did before?
      Answer question

      Customer Experience Associate Interview

      10 May 2017
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at HSBC (San Francisco, CA) in May 2017

      Interview

      The branch manager interviewed me for 40-45 minutes then the operations manager for further 40 minutes. They were all very friendly and described the job thoroughly. I gained lots of insight into the job and the career progression.

      Interview questions [1]

      Question 1

      Why HSBC? Why this position? Where do you see yourself in 5 years? Describe a time where your team member isn't doing their share. What kind of boss do you enjoy working for?
      Answer question