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      Contact Center Representative Interview

      15 Feb 2023
      Anonymous employee
      Jakarta
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 months. I interviewed at HSBC (Jakarta) in Dec 2022

      Interview

      The interview process is using english language with the user, so english skill would be very benefical for this process. Overall the selection process is very fair but take a pretty long time

      Interview questions [1]

      Question 1

      What would you consider your greatest strengths & weakness?
      Answer question

      Other Contact Center Representative interview reviews for HSBC

      Contact Center Representative Interview

      20 Nov 2025
      Anonymous interview candidate
      Quezon City, National Capital Region
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at HSBC (Quezon City, National Capital Region)

      Interview

      They are quite approachable, the person who interviewed me encouraged me to calm down and collect my thoughts since I was quite nervous as it's my first interview. Had to do a bunch of assessments before moving on to the final interview.

      Interview questions [1]

      Question 1

      Why did you choose this company Why did u pursue a career in finance instead of your course? What is integrity?
      Answer question

      Contact Center Representative Interview

      12 Jan 2025
      Anonymous interview candidate
      Hyderābād
      No offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 5 days. I interviewed at HSBC (Hyderābād) in Dec 2024

      Interview

      This was my first interview, so I was quite nerves but it was an amazing experience everybody at HSBC were friendly, the interviewer was an old guy might be around 50's, he was so calm and relaxed which made me nerves. but he gave me enough time to answer the questions he asked. Overall it was a good experience for me.

      Interview questions [1]

      Question 1

      How do you respond to an angry customer?
      Answer question