I rejoined HSBC around Feb this year and I've not looked back since. It is mostly good and seems to be improving.
Account setup - this could be improved, it was slow and it took a good few weeks to get my details, with most banks you are up and running same day.
Balance after bills and plan tab makes it easy to track your spend, being able to filter out internal transfers and savings would make this better but otherwise it's super useful.
The premier debit/credit have worked without fail, you can however only see about 2 months of transactions in app. The global money account has been excellent abroad.
Interview questions [1]
Question 1
Whats the biggest reason for you to choose our bank compared to others?
The interview process had multiple stages and it took about 4 months from when I applied to final rounds. It starts with a personality assessment, then an on-demand interview, and then 2 virtual interviews with the team.
Interview questions [1]
Question 1
Why did you apply for this role and why do you want to work at HSBC?
Submit online application and passed online simulation, similar to what role would entail. Had a telephone interview, then in person interview at the building. Interview was okay but started late and felt rushed. Completed online based interview. Lengthy process for minimum salary, and long hours. Took 14 days to hear back. Not worth the hassle
I was invited to do an online assessment that was about answering a fake call from a customer and helping them through a banking problem they were having, then a screening call, finally an in-person interview