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      Service Delivery Manager Interview

      17 June 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at HSO

      Interview

      Interviewed with the There were three rounds: a recruiter screen, a conversation with the hiring manager, and a final interview with the VP who leads the practice. All three were professional, ran on schedule, and the people I spoke with were engaged and asked substantive questions. The problem came afterward. I was told to expect a decision within a week or two. I followed up several times with both the recruiter and the VP over the course of more than a month, and I never received a response or a decision either way. The front of the process was strong. There was simply no close on the back end, which is a poor reflection on an otherwise well run interview experience.

      Interview questions [1]

      Question 1

      How would you help scale a managed services practice toward a more even balance between new client revenue and recurring support revenue?
      1 Answer