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      Harbour IT

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      Service Desk Analyst Interview

      7 Apr 2013
      Anonymous employee
      Mandaluyong City
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 1 day. I interviewed at Harbour IT (Mandaluyong City) in Sept 2009

      Interview

      I was referred by an employee and received a call right away. They asked me some basic information over the phone and invited me for an interview at their office. Once there, I was interviewed by the Team Leader (technical) and then I was interviewed via conference call by a Manager in Australia.

      Interview questions [1]

      Question 1

      The most difficult question I was asked was about a computer that had no connectivity. It was in the form of a mock call so I had to ask the right questions as if I was actually on the phone with the customer.
      1 Answer