At Header, our interview process is designed to be fair, thorough, and focused on finding the right fit for both the company and the candidate. I know some people might assume I’m biased since I’m involved in hiring, but I always try to take an outsider’s perspective. I want to make sure that every candidate—whether they get the job or not—feels like they were given a fair shot and a positive experience.
One of the things I really appreciate about our process is that it isn’t just about filling a position—it’s about making sure the role is a good fit for the person, too. I remember my own interview here and how comfortable I felt even before I officially got the job. It wasn’t just about what I could bring to the company; they genuinely cared about what I was looking for in my career and how they could help me grow. That made a huge impact on me, and it’s something I keep in mind when interviewing others.
We start with a resume review, where we look for relevant experience, skills, and alignment with our company values. If a candidate meets the basic qualifications, we invite them for a phone screening to discuss their background, expectations, and overall fit.
The next step is an in-person interview, usually with a mix of HR and department leads. We keep this structured but conversational—no unnecessary pressure, just an honest discussion about the role, the company, and how the candidate’s experience applies. Depending on the position, there may be a skills assessment or practical test, but we always make sure it's relevant and fair.
After that, we conduct candidate checks, which might include references or other necessary verifications. If everything checks out, we invite the candidate to meet with the General Shop Manager for a final conversation. This meeting ensures alignment with leadership and gives the candidate a chance to ask any last questions about the role and expectations.
Our goal is to hire people who not only have the skills but also align with our company culture and values.
At the end of the day, I understand that no hiring process is perfect, but we work hard to make ours as objective and candidate friendly as possible. We’re always open to feedback and continuously improving the way we approach hiring.