I applied online. The process took 4 weeks. I interviewed at Health Care Service Corporation (Chicago, IL) in July 2008
Interview
I applied online for an out of state position and was fairly surprised to receive a call from the recruiter;
They scheduled 2 rounds of phone screens to be sure before I was flown in for a in person.
I felt the phone screens were tougher than in person as they were more detailed ; I met the hiring manager in person when I flew in along with his manager.
Interview questions [2]
Question 1
Tell me how you would handle a support situation where you are away from your systems but have to help direct people solve a problem on the phone.