- I received outreach from a Heap recruiter (via email) - 30 min Recruiter call covering the basics of the role and team, salary and benefits were covered as well - 45 min Hiring manager call, discussed my past docs work and what is needed at Heap - Onsite consisting of a 10-15 min presentation to 3 Heap employees on 3-5 ways in which I would improve Heap's docs, followed by 1:1s with each person from that presentation - Offer sent via email, finalized over the phone