I applied online and was contacted for an initial screening call within a week. The interview process consisted of three rounds: HR Screening: A 30-minute phone call with basic questions about my background and why I want to join Hexaware. Technical Round: A one-hour video call with a technical lead. I was asked about my experience with Salesforce, problem-solving scenarios, and some technical questions related to customer support tools. Managerial Round: A 45-minute video call with the hiring manager. We discussed my previous experience, career goals, and how I handle difficult customer situations. The entire process took about three weeks from application to final decision. The interviewers were professional and friendly, and the questions were relevant to the job role. Overall, it was a positive experience, although the waiting time between rounds could have been shorter.